The new social-media site's manifesto rails against turning customers into units, but it is just doing the same thing differently.
On the eve of Social Media Week London, how does this ‘globally local’ event ensure its social media strategy is at the pinnacle of a sector in flux?
Social media is how we interact with friends, family, co-workers, brands, and media. It is a wonder, then, that so many of today’s executives are so hesitant to use this form of communication on a re
The new paid social networking site lets rich people talk about anything without scorn from the 99 percent.
In the world of support, social media can be a powerful tool. Here's how to successfully incorporate social media into your support strategy.
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